What kind of clothes can be used?
These can be any types of clothing provided they are not knitted or really flimsy.
Please ensure you items are clean.
How do I order?
Please select the toy and size you require and add to basket. (Please note you are not purchasing the item shown in the picture).
You will need to send your baby clothes to:
McArthur Memory Bears
52 Heron Way
Liphook
Hampshire
GU30 7EN.
We will confirm receipt of the items via email.
Please print and send a copy of your order confirmation with your clothes.
How many items are required?
This depends on the keepsake you have chosen. As a general rule, the larger the item the more items of clothing will be required.
As a general rule
Tiny Bear= 2 items
Small Bear= 2-3 items
Medium Bear= 3 -4 items
Large Bear= 4-5 items
Extra Large Bear= 5-6 items
Medium Unicorn= 3-4 items
Small Unicorn= 2-3 items
Medium Dog= 3-4 items
Small Dog= 2-3 items
How long for delivery?
Each memory item is bespoke and so take some time to create. We aim to get your item to you within 28 days. If this changes you will be contacted via email.
If you require your item by a specific date, please email info@mcarthur-memory-bears.com and we will see if this is possible.
Can you send my spare items of clothing back?
Yes. When you send your clothing please enclose a note requesting your spare fabric to be returned to you.
Please note, requests at a later date may not be possible.
Why do I pay shipping charges when I place my order?
This is the cost to return the keepsake to you.
Can I give them to a child?
No. These items are not toys. The external material is provided by you and therefore cannot be CE checked.
By ordering from us, you have agreed that your items have been sold as an ornament only.